Experienced Service Advisor or Sales Professional
Are you outgoing and love to build long-term relationships with your clients, based on trust and communication? Do you enjoy working with clients who own high quality and well-maintained cars? Would you like to have the confidence that you are working with some of the best technicians in the industry, backed by the best warranty? And a team surrounding one another to support everyone’s success?
What We Offer:
- 4.9 Star reputation with over 450 Google reviews (highest in the city)
- One of the cleanest shops that amazes clients and shows them we care
- Equipped with factory diagnostic computers, programming, and specialty tools to perform dealer-level repairs
- No Weekends! Monday – Friday only 401K with Company Match
- Paid Holidays
- Paid Time Off from the start
- Paid Training
- Health Insurance – Company pays 50% of premium
- Dental, Vision, & Life Insurance
Role and Responsibilities:
- Build relationships with our clients. We take care of PEOPLE, not just their cars
- Be a professional communicator, with clients and with team members
- Be the upbeat face of the company that checks in clients, resells job once picking vehicle up, and takes payments
- Making sure phone presence is positive and professional
- Set up appointments and schedule them accordingly
- Ask questions to help understand client issues and pass along critical details to our team
- Estimate and sell work orders provided by our technicians. *This is a sales position.
- Ensure proper information is getting onto work orders including customer information, emails, notes, parts, labor, sublet, etc
- Making sure we are opening our store on time and that closing procedures are followed
Requirements:
- Previous Service Advisor Experience or equivalent Sales experience required
- Proficiency with computers, internet, and Microsoft office experience is a must! We are a fully digital shop for work orders and inspections – paper free
- Willingness to train and learn Ability to communicate well and be an active listener
- Ability to travel twice a year for training
- Ability to multitask, and to concentrate and accomplish tasks despite interruptions Must be willing to submit to a background check & drug screen
- Must have a valid driver’s license and be insurable by our insurance company